We operate a strict 48hr cancellation policy. If a guest wishes to cancel it must be received by phone or email by 9am 2 days prior to the reservation date. The total value of the entire reservation will be charged if the cancellation is made with less than 48hrs notice.
"Advance" reservation deals payment is required immediately and is non-refundable.
All bookings must be accompanied by a valid credit/ debit card..
All rooms are strictly non-smoking, although guests are welcome to smoke outside. If a guest smokes in the room and the smell prohibits the room being relet the following evening, that guest will charged a further night stay.If guests are found smoking in the rooms or main lodge, they will be asked to leave immediately without any refund. The non-smoking conditions are there to provide the best possible surroundings for all our guests.
Any breakages / damages/ missing items will be charged in full.
We are sorry but no pets are allowed.
We are unable to accept provisional bookings.
The facilities of Octon Lodge are for paying guests only. Any additional guests will be charged.
There is a private carpark for our guests , we are not responsible for any damage or thefts of guests car or property.
If a guest is accompanied by children , it is there responsibility to ensure the childrens safety in the grounds.